i hate that i've just got a second complaint...for txting on the floor.
1. i NEVER txt whilst im serving a customer. ever.
2. yea, i txt while im on the floor...but so does everyone else.
3. im ashamed of this because i know i can do better.
4. dont have the decency to email out about this saying that it needs to be stopped. you should be training your staff correctly; your managers should be RUNNING the shift, not sitting in the office on facebook or sitting nextdoor chatting with friends. not to mention, you guys are the role models, im just following you.
Friday, September 28, 2012
Wednesday, September 26, 2012
I am sick and tired of being treated like shit at work. I really am. It's not the staff, it's the customers! I mean, just because I work at McDonald's doesn't mean that I'm a fucking 'tard like the stereotype portrays.
Yea, so what I dropped outta school. Seriously!! It doesn't mean I'm a dumbass. I know how the world works better than most of the people my age.
Getting a customer tell me that she'd fire me because of how I treated her. Um, excuse you, bitch. I stayed calm the whole time. Just because you're Maori and took what I said the wrong way, doesn't give you any reason to yell, "How dare you, are you serious, if you worked in my store, I would give you the sack".
For fuck sake!! I hadn't even served you! I served your son! Don't come back to me and expect me to recognize you as his mum! You were hardly in the foodcourt when he was served. Oh, did I mention, he was a good 25!! Yea, his fries were cold, but I thought perhaps you had walked over from mainstore and were trying to get fresh fries.
**Convo - almost exact**
"Hi, are you alright?" I asked this, there was a line of maybe 4 customers behind her.
"Yea, no I'm not alright, my fries are cold,"
"Sorry about that, but did I serve you? I don't recognize you,"
"No you didn't serve me,"
"Ok, you didn't purchase the fries over the road, did you?"
"Are you serious? How dare you! That is incredibly rude!"
"I'm sorry?"
"You're accusing me of walking across the road to get fresh fries!! HOW DARE YOU! WHAT"S YOUR NAME!?"
"My name is Aimee, feel free to complain about me if you want," By this time, I'm getting angry.
"MY SON JUST ORDERED THESE FRIES AND YOU GAVE HIM THEM COLD!"
"I'm sorry, but I don't see your son anywhere,"
*points to dude I served, like, 5 minutes earlier*
"Oh, ok, I'm sorry about that ma'am,"
"Sorry isn't good enough! If you worked in my store I would give you the sack, it's completely inappropriate!"
"Yes, I am sorry, I will replace those fries for you,"
"Would you like a refund for those,"
"Yes, that would be good,"
I give her the refund and she walks off, muttering under her breath. I serve the customers waiting behind her and they ask if I'm ok because I'm tearing up. And really mature, bitching to your family about me, yes, I did see you ALL staring at me.
I honestly believe that I had every right to ask her if she purchased the fries at the other store. If a person in a supermarket questioned someone they hadn't seen purchase the (for example) water they were holding, it would be allowed. They wouldn't get that shitty. You, my dear, made my day shit. I got in crap for it and it completely fucked up my customer service. I have proven that I am good with customer service (x3 PERFECT gapbusters!!), the fact I am a crew trainer must show that I have a little more responsibility around the store.
Yea, so what I dropped outta school. Seriously!! It doesn't mean I'm a dumbass. I know how the world works better than most of the people my age.
Getting a customer tell me that she'd fire me because of how I treated her. Um, excuse you, bitch. I stayed calm the whole time. Just because you're Maori and took what I said the wrong way, doesn't give you any reason to yell, "How dare you, are you serious, if you worked in my store, I would give you the sack".
For fuck sake!! I hadn't even served you! I served your son! Don't come back to me and expect me to recognize you as his mum! You were hardly in the foodcourt when he was served. Oh, did I mention, he was a good 25!! Yea, his fries were cold, but I thought perhaps you had walked over from mainstore and were trying to get fresh fries.
**Convo - almost exact**
"Hi, are you alright?" I asked this, there was a line of maybe 4 customers behind her.
"Yea, no I'm not alright, my fries are cold,"
"Sorry about that, but did I serve you? I don't recognize you,"
"No you didn't serve me,"
"Ok, you didn't purchase the fries over the road, did you?"
"Are you serious? How dare you! That is incredibly rude!"
"I'm sorry?"
"You're accusing me of walking across the road to get fresh fries!! HOW DARE YOU! WHAT"S YOUR NAME!?"
"My name is Aimee, feel free to complain about me if you want," By this time, I'm getting angry.
"MY SON JUST ORDERED THESE FRIES AND YOU GAVE HIM THEM COLD!"
"I'm sorry, but I don't see your son anywhere,"
*points to dude I served, like, 5 minutes earlier*
"Oh, ok, I'm sorry about that ma'am,"
"Sorry isn't good enough! If you worked in my store I would give you the sack, it's completely inappropriate!"
"Yes, I am sorry, I will replace those fries for you,"
"Would you like a refund for those,"
"Yes, that would be good,"
I give her the refund and she walks off, muttering under her breath. I serve the customers waiting behind her and they ask if I'm ok because I'm tearing up. And really mature, bitching to your family about me, yes, I did see you ALL staring at me.
I honestly believe that I had every right to ask her if she purchased the fries at the other store. If a person in a supermarket questioned someone they hadn't seen purchase the (for example) water they were holding, it would be allowed. They wouldn't get that shitty. You, my dear, made my day shit. I got in crap for it and it completely fucked up my customer service. I have proven that I am good with customer service (x3 PERFECT gapbusters!!), the fact I am a crew trainer must show that I have a little more responsibility around the store.
Thursday, September 20, 2012
Saturday, September 8, 2012
i just wanna rage...rage...rage!!!
ARGH MOTHERFUCKER!!!!
I WANT MONEY!! I DIDNT WANNA GIVE IT TO YOU, but because you helped me, i help you.
I WANT TO GET A NEW FUCKING PHONE!! I BREAK EVERYTHING I TOUCH!!
I WANT A CAR SO I DONT HAVE TO RELY ON BUSES THAT DONT GET ME TO WORK ON TIME AND SO THAT I DONT HAVE TO BE MADE TO WALK FROM THE WRONG BUS STOP WHEN ITS HAILING!!
I DONT LIKE BEING DOUBTED AT WORK!! I WENT HOME SICK!! GENUINELY SICK!! BUT I'VE BEEN WORKING MY ARSE OFF FOR YOU!!
I DONT WANT TO WORK WITH SOME DUMB BIMBO MANAGER WHO ISNT EVEN FROM MY STORE WHO WALKS OUT ON HER SHIFT OVER THREE TIMES FOR NEARLY 40 MINUTES AT A TIME!! I AM A CREW TRAINER!! NOT A MANAGER!! IT IS NOT MY RESPONSIBILITY TO RUN YOUR SHIFT WHEN YOU DECIDE YOU NEED TO GET FUCKING HIGH!!
I DONT LIKE BEING TREATED LIKE I HAVE NEVER WORKED A DAY IN MY LIFE AT MACCAS!! i PROVED THAT I KNOW WHAT I'M DOING!! YOU EVEN SAID YOU ROSTER ME FOR YOUR CLOSES BECAUSE I'M ONE OF THE BETTER CLOSERS!!
I DONT LIKE HOW YOU CALL IN SICK THREE DAYS OUT OF THREE AND GET A DR'S CERTIFICATE!! YOU SHOULDNT EVEN BE ALLOWED TO WORK!! I WISH YOU COULD GET FIRED YOU MOTHERFUCKER BASTARD!!
I WISH THAT YOU WOULD TXT ME PROPERLY. INSTEAD OF TRYING TO TURN EVERYTHING INTO ABOUT HOW YOU WOULD DUMB YOUR GF FOR ME. AND HOW YOU CONSTANTLY TRY SEXTING ME!! ITS NOT COOL DUDE. IM SICK OF IT!! YOU WONDER WHY I DONT REPLY TO YOUR TXTS ANYMORE!! AND DONT EVEN ASK IF YOU WANNA HOOK UP FOR A THING!!! WTF IS WRONG WITH YOU....
ON ANOTHER NOTE....holy shit motherfucker hot water pipes rattling while watching horror movies and then lights flicker holy shit holy shit..... D': home alone too....MOTHERFUCKER!!!!!!!!!D': come save me from the scary monster under my house!! :'( :'( fully tearing up like a baby right now D:
ARGH MOTHERFUCKER!!!!
I WANT MONEY!! I DIDNT WANNA GIVE IT TO YOU, but because you helped me, i help you.
I WANT TO GET A NEW FUCKING PHONE!! I BREAK EVERYTHING I TOUCH!!
I WANT A CAR SO I DONT HAVE TO RELY ON BUSES THAT DONT GET ME TO WORK ON TIME AND SO THAT I DONT HAVE TO BE MADE TO WALK FROM THE WRONG BUS STOP WHEN ITS HAILING!!
I DONT LIKE BEING DOUBTED AT WORK!! I WENT HOME SICK!! GENUINELY SICK!! BUT I'VE BEEN WORKING MY ARSE OFF FOR YOU!!
I DONT WANT TO WORK WITH SOME DUMB BIMBO MANAGER WHO ISNT EVEN FROM MY STORE WHO WALKS OUT ON HER SHIFT OVER THREE TIMES FOR NEARLY 40 MINUTES AT A TIME!! I AM A CREW TRAINER!! NOT A MANAGER!! IT IS NOT MY RESPONSIBILITY TO RUN YOUR SHIFT WHEN YOU DECIDE YOU NEED TO GET FUCKING HIGH!!
I DONT LIKE BEING TREATED LIKE I HAVE NEVER WORKED A DAY IN MY LIFE AT MACCAS!! i PROVED THAT I KNOW WHAT I'M DOING!! YOU EVEN SAID YOU ROSTER ME FOR YOUR CLOSES BECAUSE I'M ONE OF THE BETTER CLOSERS!!
I DONT LIKE HOW YOU CALL IN SICK THREE DAYS OUT OF THREE AND GET A DR'S CERTIFICATE!! YOU SHOULDNT EVEN BE ALLOWED TO WORK!! I WISH YOU COULD GET FIRED YOU MOTHERFUCKER BASTARD!!
I WISH THAT YOU WOULD TXT ME PROPERLY. INSTEAD OF TRYING TO TURN EVERYTHING INTO ABOUT HOW YOU WOULD DUMB YOUR GF FOR ME. AND HOW YOU CONSTANTLY TRY SEXTING ME!! ITS NOT COOL DUDE. IM SICK OF IT!! YOU WONDER WHY I DONT REPLY TO YOUR TXTS ANYMORE!! AND DONT EVEN ASK IF YOU WANNA HOOK UP FOR A THING!!! WTF IS WRONG WITH YOU....
ON ANOTHER NOTE....holy shit motherfucker hot water pipes rattling while watching horror movies and then lights flicker holy shit holy shit..... D': home alone too....MOTHERFUCKER!!!!!!!!!D': come save me from the scary monster under my house!! :'( :'( fully tearing up like a baby right now D:
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